Privacy Policy
Privacy Statement – Kootenay Self Reliance Store (“KSRS”)
PLEASE READ THIS PRIVACY POLICY CAREFULLY
BEFORE USING THIS WEBSITE
Your privacy is of utmost importance to the Kootenay Self Reliance Store
(“KSRS”). Any personal information that you provide to us through, or on, our
websites will be governed by this privacy policy (the "Policy").
Therefore, it is important that you read and understand this Policy prior to
providing any personal information about yourself.
Your Consent
Consent to the collection, use and disclosure of personal information may be
given in various ways. Consent can be express (for example, orally,
electronically or on a form you may sign describing the intended uses and disclosures
of personal information) or implied (for example, when you provide information
necessary for a service you have requested). You may provide your consent in
some circumstances where notice has been provided to you about our intentions
with respect to your personal information and you have not withdrawn your
consent for an identified purpose, such as by using an “opt out” option
provided, if any). Consent may be given by your authorized representative (such
as a legal guardian or a person having a power of attorney). Generally, by
providing us with personal information, we will assume that you consent to our
collection, use and disclosure of such information for the purposes identified
or described in this privacy statement, if applicable, or otherwise at the time
of collection. You may withdraw your consent to our collection, use and
disclosure of personal information at any time, subject to contractual and
legal restrictions and reasonable notice. Note that if you withdraw your
consent to certain uses of your personal information, we may no longer be able
to provide certain of our products or services.
KSRS collects, uses and discloses your personal information with your consent,
except as permitted or required by law. We may be required or permitted under
statute or regulation to collect, use or disclose personal information without
your consent, for example to comply with a court order, to comply with local or
federal regulations or a legally permitted inquiry by a government agency, or
to collect a debt owed to us.
Personal Information Defined
Personal information is information that distinctively refers to you, such as
your name, address, birth date, gender, marital status, financial information
etc. Keep in mind that if you identify yourself as an employee of an
organization, your name, title, business address or business telephone number
would not be considered personal information.
We collect, use and disclose personal information supplied by you for yourself
in order (a) to provide you with products, (b) to perform services (including
Warranty, etc.), (c) to improve our products and services, (d) to initiate,
maintain and develop our relationship with you (including product and service
information, offers, etc.), (e) to administer billing, accounting and security
measures in relation to your business with us and (f) to comply with legal and
regulatory requirements.
Customer Option to "Opt-Out"
You may decide that you would prefer that we do not use or disclose your
personal information for KSRS related marketing purposes or as otherwise noted
in this Privacy Policy (excepting legal and/or contractual obligations).
If you choose to "opt-out" as outlined above, you will no longer have
access to product or service information that may be of value to you. However,
if you wish to "opt-out", you may do so at any time by contacting us
at info@kootenayselfreliancestore.ca. Be assured that your decision to
"opt-out" will not affect your business relationship with us.
Collection of Personal Information
Within our website, you may be asked to provide personal information about
yourself. KSRS will collect personal information only when you voluntarily
provide it. Be assured that the personal information you provide remains
strictly confidential and will be used or disclosed only for the purposes for
which it was collected and will not be used or disclosed for any other reason
unless you have given us consent to do so.
We collect personal information for registration on our mailing list,
promotion, or simply for informing you of upcoming events or special offers.
The personal information you provide will only be collected and used for the
purposes that have been identified. In certain parts of this website where we
require that you provide us with personal information such as credit card
information, we will protect the security of your personal information during
transmission by using industry standard encryption technology.
We do, however, discourage you from sending any sensitive personal information
(that is, credit card information) via regular email and limit such disclosure
to the secure area within the website where it may be specifically requested.
In addition, we encourage you to observe safe computing practices.
Sharing of Information
The information that you provide to us will only be used by KSRS and our
respective suppliers and/or business partners (list available upon request). It
will assist us in providing products and services to you that will benefit you
as a valued customer. Exceptions may include disclosing information to third
parties assisting us in servicing and processing your credit account or to
assist you in answering an inquiry. Under limited circumstances, we may also be
required to disclose personal information to comply with the law.
Collection of Non-Identifiable Information
In order to allow you easy and convenient access to our websites, certain
non-identifiable information is collected, as described below. We may share
this information with our website providers to allow us to continually improve
our websites.
Site Traffic Monitoring
During each and every visit to one of our websites, we will collect
non-identifiable information by tracking Internet Protocol (IP) addresses on an
aggregate basis. IP addresses do not track personal information about you. They
simply allow us to monitor how our sites are being used and what information is
being accessed. KSRS will use this information to ensure its websites remain
useful and convenient, in order to meet and satisfy your needs.
"Cookies"
When a user interacts with our website, "session-cookies" are used to
collect information anonymously and to track user patterns. They do not
permanently record data and are only available during an active session,
therefore, once a session is terminated, the "session-cookie"
disappears. A session cookie is a small text file which contains a unique
identification number that identifies your browser, not you personally, to our
computer each time you visit our website. A session cookie can tell us which
pages were visited and how often. We use this anonymous information in an
effort to improve our website's usefulness to you - primarily for technical
reasons, such as providing seamless navigation. If you do not want your browser
to accept cookies, you can reset your browser either to notify you when you
have received a cookie, or to refuse to accept them altogether. However, if you
refuse to accept cookies, you may not be able to use some of the features
available on our websites such as personalization features.
Access to your Personal Information
At your request, we will let you know what personal information we have in our
possession about you, what it is being used for, and to whom it has been
disclosed. We will also provide you with access to your personal information
that is in our possession, however, some exceptions may apply. We will respond
to your inquiry within thirty (30) days. There may be reasonable costs
associated with your request. Please direct your request to info@kootenayselfreliancestore.ca.
Correcting or Updating Personal Information
KSRS will keep the personal information in its possession accurate, complete,
current and relevant, based on the most recent information available to us. If
you have provided information about yourself, in order to receive emails or
product mailings, and would like to modify your information, please contact us
at info@kootenayselfreliancestore.ca.
Retention of Personal Information
KSRS will retain your personal information for as long as necessary to fulfill
the purpose for which it was collected and to comply with applicable laws.
Third Party Links
Even though our websites may include links to other websites, outside of KSRS,
we are not responsible for the content, links or privacy practices of those
sites. We provide access to these linked sites for your convenience only and
you access them at your own risk. However, we will welcome any comments you may
have regarding these linked websites.
Getting Answers to Your Concerns
We will respond to your inquiry within 30 days. We will investigate and attempt
to resolve all complaints. Please be advised that there may be a reasonable
cost associated with your request. Should you have any questions or concerns
about our privacy policy please contact us at
info@kootenayselfreliancestore.ca.
We welcome your comments and emails but please note that any information,
including but not limited to suggestions, ideas or submissions you make through
and onto KSRS website will become the exclusive property of KSRS.
Privacy Statement Changes
This privacy statement may be revised from time to time. If we intend to use or
disclose personal information for purposes not described in this statement, we
will make reasonable efforts to notify affected individuals in advance, if
necessary. If you are concerned about how your personal information is used,
you should contact us or check back at our website periodically to obtain a
current copy of this statement. This privacy statement is effective as of June
29, 2010.
